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Call for a car insurance quote 0845 246 8701 Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday

Car insurance general enquiries 0845 246 3761 Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday

Make a claim 0845 246 8471 Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 11am-5pm on Sunday

Out of hours call: 24-hour Accident Recovery Helpline 0800 269 015

Calls may be recorded. Call charges from mobile phones may apply.

Get a quote

Car insurance contacts

For help with your online quote

Call: 0845 246 8701

Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday

If you are already a Direct Line customer

Call: 0845 246 8706

Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday

Reprint motor certificate

The quickest way to request a reprint of your certificate is online.

Please see our frequently asked question 'Do I need my insurance certificate to tax my car?'
If you do simply click on the 'Request certificate' button, fill in your details and you should receive it within 5 working days.

You can also inform us of a change of surname online

Request certficate

Car Insurance general enquiries

Call: 0845 246 3761

Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday

Ask us a question

If you have a question, why not check our frequently asked questions before calling?

Ask a question

Need to make a claim?

Call: 0845 246 8471

Lines open:8am-9pm Monday to Friday, 9am-5pm on Saturday and 11am-5pm on Sunday


Out of hours call: 24-hour Accident Recovery Helpline

Call: 0800 269 015

Calls may be recorded

find out more.

Manage your Policy Online

Remember, you can manage an existing car insurance policy online with Policy & Quote Manager.

Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you will need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

Calls may be recorded.

 

Claims information

If you need to make a claim, we'll do all we can to get you back on the road as soon as possible. Follow our step-by-step guide.

Claims information

Discounts

Direct Line offers a range of discounts to help bring down the cost of car insurance. See how much you could save.

Behind the scenes

Take a look behind the scenes of a Direct Line claim - from letting us know what happened to collecting your car.

TV ads

Take a look at our latest hilarious TV ads.


Why not take a look at our hilarious new TV advert?